Qing, Lu

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Profile URL
https://hdl.handle.net/20.500.14365/7308
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Email Address
lu.qing@ieu.edu.tr
Main Affiliation
03.05. Logistics Management
Status
Former Staff
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Sustainable Development Goals

5

GENDER EQUALITY
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0

Research Products

9

INDUSTRY, INNOVATION AND INFRASTRUCTURE
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0

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13

CLIMATE ACTION
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8

DECENT WORK AND ECONOMIC GROWTH
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14

LIFE BELOW WATER
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Research Products

17

PARTNERSHIPS FOR THE GOALS
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0

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1

NO POVERTY
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0

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2

ZERO HUNGER
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4

QUALITY EDUCATION
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11

SUSTAINABLE CITIES AND COMMUNITIES
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16

PEACE, JUSTICE AND STRONG INSTITUTIONS
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3

GOOD HEALTH AND WELL-BEING
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6

CLEAN WATER AND SANITATION
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12

RESPONSIBLE CONSUMPTION AND PRODUCTION
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Research Products

10

REDUCED INEQUALITIES
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1

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15

LIFE ON LAND
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0

Research Products

7

AFFORDABLE AND CLEAN ENERGY
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This researcher does not have a Scopus ID.
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Scholarly Output

3

Articles

3

Views / Downloads

0/0

Supervised MSc Theses

0

Supervised PhD Theses

0

WoS Citation Count

98

Scopus Citation Count

113

WoS h-index

3

Scopus h-index

3

Patents

0

Projects

0

WoS Citations per Publication

32.67

Scopus Citations per Publication

37.67

Open Access Source

0

Supervised Theses

0

JournalCount
Journal of Humanıtarıan Logıstıcs And Supply Chaın Management2
Internatıonal Journal of Logıstıcs Management1
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Now showing 1 - 3 of 3
  • Thumbnail Image
    Article
    Citation - WoS: 17
    Citation - Scopus: 16
    Agility and Resource Dependency in Ramp-Up Process of Humanitarian Organizations
    (Emerald Group Publishing Ltd, 2019) Qing, Lu; Wu, Jie; Goh, Mark; De Souza, Robert
    Purpose The ramp-up in humanitarian logistics operations is a stage when the demand surges, often at the start of an emergency. In response, agility is a key strategy used by the humanitarian organizations (HOs). However, the HOs are constrained by their existing resources and have to respond in the ramp-up process under their resource dependency. The purpose of this paper is to develop a framework on agility-building strategies used by HOs for the ramp-up. Design/methodology/approach This study applies both the dynamic capabilities perspective and resource dependence theory to humanitarian relief operations, and develops four testable propositions to explore the agility-building strategies of the HOs for the ramp-up process. A multiple-case study is conducted on six international HOs operating in Indonesia to verify them, in addition to an extensive literature search. Findings The case study shows that the human resource management, pre-positioning, standardization and supplier management of the HOs are all related to their resources and environment in the ramp-up process. The authors highlight the practical differences between the few super large, resource rich and centralized HOs with the second-tier HOs. Research limitations/implications - Given the small sample size and single country as the site of study, some findings may not be applicable to the other HOs or in other regions. Practical implications - The propositions could be applicable to other HOs operating under similar environments, and potentially to the commercial enterprises operating in a highly volatile environment with severe resource scarcity. Originality/value This study provides new insights into ramp-up operations and into how HOs build their agility and reduce their resource dependencies. Theoretically, the paper applies two established theories in the strategic management literature to a new field.
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    Article
    Citation - WoS: 31
    Citation - Scopus: 36
    An Empirical Investigation of Swift Trust in Humanitarian Logistics Operations [2018]
    (Emerald Group Publishing Ltd, 2018) Qing, Lu; Goh, Mark
    Purpose Trust is essential for any team working together. In humanitarian logistics operations, relief organizations often have to work collaboratively in hastily formed networks. Trust in such a context, termed as swift trust in the literature, is an important but less explored topic. The purpose of this paper is to empirically explore the antecedents of swift trust as well as its impact on the coordination among the humanitarian workers. Design/methodology/approach The authors choose the humanitarian workers in Southeast Asia as the research sample. An exploratory survey study is conducted in three Southeast Asian countries, namely, Singapore, Indonesia, and the Philippines, with 89 usable responses. Findings The empirical results have shown support for most hypotheses. Third-party certification, competency, similarity in procedure standards and organizational values, can all generate swift trust. Moreover, swift trust can lead to greater openness in information sharing for coordination, though not to active assistance. Both coordination activities would lead to greater coordination effectiveness. Research limitations/implications Future studies could examine the four antecedent conditions for swift trust with better proxies. The connection between swift trust and coordination effectiveness can be explored in depth. Practical implications NGOs and governments could use these means effectively to build swift trust among the humanitarian players. For example, organizing field-oriented training activities would be beneficial for humanitarian workers in both network building and enhancing personal competency. Originality/value The findings point to the importance of swift trust in humanitarian operations and identify several means to enhance this trust. It has filled a research gap on the empirical investigation of the antecedents and impact of swift trust on inter-organizational coordination in humanitarian logistics operations.
  • Thumbnail Image
    Article
    Citation - WoS: 50
    Citation - Scopus: 61
    A Scor Framework To Measure Logistics Performance of Humanitarian Organizations
    (Emerald Group Publishing Ltd, 2016) Qing, Lu; Goh, Mark; De Souza, Robert
    Purpose - In humanitarian logistics operations, performance measurement is crucial for effective operation. The purpose of this paper is to develop a set of indicators for humanitarian relief organizations (HROs) for their organizational-level logistics operations. Design/methodology/approach - The authors applied the supply chain operations reference (SCOR) framework to the context of humanitarian supply chains. By taking a bottom-up approach with the support of a large HRO, the authors identified the most important metrics through examining its supply chain processes. The initial metrics are then validated by seven HROs to ensure their applicability in humanitarian logistics operations. Findings - A hierarchical benchmarking framework is proposed, and a set of 26 metrics is identified. The validation of these metrics supports the initial work with all metrics deemed important. It also highlights the implementation difficulty as only five indicators are readily available. The authors further suggested the automation of key logistics processes, which would significantly increase the number of implementable metrics to 14. Research limitations/implications - The sample size of the validation is small, and the last mile delivery is not covered by the metrics. Practical implications - With these performance metrics, HROs are able to monitor their logistics performance better with processed-based measures, which may lead to their policy and process adjustments for performance improvement. Originality/value - The work contributes to performance measurement in humanitarian logistics with a framework of a generic metrics set. The validation result is also original to reveal the state of performance measurement on the ground.