A fuzzy hybrid MCDM approach for professional selection

Abstract

Personnel selection is an important process in management. Sniper selection as a subset of personnel selection contains different characteristics compared to selection of other personnel. The multi criteria nature and the presence of both qualitative and quantitative factors make it considerably more complex. This study proposes a fuzzy hybrid multicriteria decision making approach enabling the combination of both qualitative and quantitative factors. The use of a combination of Fuzzy ANP, Fuzzy TOPSIS, Fuzzy ELECTRE techniques, proposing a MCDM approach for sniper selection, and applying these to a real case are the unique features of this study. (C) 2011 Elsevier Ltd. All rights reserved.