Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14365/1600
Title: A new framework for service supply chains
Authors: Baltacioglu, Tuncdan
Ada, Erhan
Demirbağ Kaplan, Melike
Yurt, Oznur
Kaplan, Y. Cem
Keywords: Management
Operations
Capacity
Quality
Demand
Care
Publisher: Routledge Journals, Taylor & Francis Ltd
Abstract: Despite the extensive amount of academic work devoted to supply chain management, today the structure of service supply chains still remains unexplored. The aim of this paper is to verify and explain this gap with regard to the unique nature of the services industry and the applicability of existing supply chain management literature to service businesses. This paper develops a new model for service supply chains and applies it to the healthcare industry. The results of this study are relevant both to practitioners in the services industry and to researchers conducting further studies in the field.
URI: https://doi.org/10.1080/02642060601122629
https://hdl.handle.net/20.500.14365/1600
ISSN: 0264-2069
1743-9507
Appears in Collections:WoS İndeksli Yayınlar Koleksiyonu / WoS Indexed Publications Collection

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