Please use this identifier to cite or link to this item:
https://hdl.handle.net/20.500.14365/1600
Title: | A new framework for service supply chains | Authors: | Baltacioglu, Tuncdan Ada, Erhan Demirbağ Kaplan, Melike Yurt, Oznur Kaplan, Y. Cem |
Keywords: | Management Operations Capacity Quality Demand Care |
Publisher: | Routledge Journals, Taylor & Francis Ltd | Abstract: | Despite the extensive amount of academic work devoted to supply chain management, today the structure of service supply chains still remains unexplored. The aim of this paper is to verify and explain this gap with regard to the unique nature of the services industry and the applicability of existing supply chain management literature to service businesses. This paper develops a new model for service supply chains and applies it to the healthcare industry. The results of this study are relevant both to practitioners in the services industry and to researchers conducting further studies in the field. | URI: | https://doi.org/10.1080/02642060601122629 https://hdl.handle.net/20.500.14365/1600 |
ISSN: | 0264-2069 1743-9507 |
Appears in Collections: | WoS İndeksli Yayınlar Koleksiyonu / WoS Indexed Publications Collection |
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1600.pdf Restricted Access | 367.4 kB | Adobe PDF | View/Open Request a copy |
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