Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.14365/3698
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dc.contributor.authorBurmaoglu S.-
dc.contributor.authorKazancoglu Y.-
dc.date.accessioned2023-06-16T15:01:59Z-
dc.date.available2023-06-16T15:01:59Z-
dc.date.issued2012-
dc.identifier.issn1755-8077-
dc.identifier.urihttps://doi.org/10.1504/IJADS.2012.046504-
dc.identifier.urihttps://hdl.handle.net/20.500.14365/3698-
dc.description.abstractE-government websites play an important role in the knowledge society not only by accelerating bureaucratic procedures but also enhancing citizen commitment to democracy. The acceptance of democracy (in its fullest sense) means considering the citizen as customer, making citizen satisfaction the ultimate target. Therefore, in addition to web design characteristics, e-service and e-democracy are taken into account in e-government website evaluation. Fuzzy logic is employed due to the properties of the evaluation process. Experts evaluated the criteria weights using fuzzy AHP, and the e-government websites from a group of selected EU countries using fuzzy VIKOR as a multi-criteria decision making (MCDM) technique, and a ranking was obtained. The unique properties of the paper can be listed as the formation of criteria using two kinds of fuzzy numbers, combining two MCDM methods, and applying this methodology to the problem of website evaluation for the first time. Copyright © 2012 Inderscience Enterprises Ltd.en_US
dc.language.isoenen_US
dc.publisherInderscience Publishersen_US
dc.relation.ispartofInternational Journal of Applied Decision Sciencesen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectAHPen_US
dc.subjectAnalytic hierarchy processen_US
dc.subjectE-governmenten_US
dc.subjectFuzzy AHPen_US
dc.subjectFuzzy VIKORen_US
dc.subjectMCDMen_US
dc.subjectMulti-criteria decision makingen_US
dc.subjectVIKORen_US
dc.subjectWebsite evaluationen_US
dc.subjectAnalytic hierarchy processen_US
dc.subjectCustomer satisfactionen_US
dc.subjectDecision makingen_US
dc.subjectFuzzy logicen_US
dc.subjectFuzzy setsen_US
dc.subjectHierarchical systemsen_US
dc.subjectWebsitesen_US
dc.subjectFuzzy AHPen_US
dc.subjectFuzzy VIKORen_US
dc.subjectMCDMen_US
dc.subjectMulti criteria decision makingen_US
dc.subjectVIKORen_US
dc.subjectWebsite evaluationen_US
dc.subjecte-governmenten_US
dc.titleE-government website evaluation with hybrid MCDM method in fuzzy environmenten_US
dc.typeArticleen_US
dc.identifier.doi10.1504/IJADS.2012.046504-
dc.identifier.scopus2-s2.0-84859846913en_US
dc.authorscopusid53163130500-
dc.identifier.volume5en_US
dc.identifier.issue2en_US
dc.identifier.startpage163en_US
dc.identifier.endpage181en_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.identifier.scopusqualityQ2-
item.grantfulltextreserved-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.cerifentitytypePublications-
item.openairetypeArticle-
item.fulltextWith Fulltext-
item.languageiso639-1en-
crisitem.author.dept03.02. Business Administration-
Appears in Collections:Scopus İndeksli Yayınlar Koleksiyonu / Scopus Indexed Publications Collection
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