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Issue Date | Title | Author(s) |
2012 | An Attribution Approach To Consumer Evaluations in Logistics Customer Service Failure Situations | Oflaç, Bengü ; Sullivan, Ursula Y.; Baltacioglu, Tuncdan |
2011 | An Attributional Approach for Consumer Evaluations in Logistics Customer Service Failure Situations | Oflaç, Bengü |
2013 | A Case Study on Sustainable Business Models: the Association of Seferihisar Tangerine Producers | Yumurtacı Hüseyinoğlu, Işık Özge ; Tugrul, Tugba Orten ; Oflac, Bengu Sevil |
2016 | Consumer Response To Recovery Efforts for Online Product Failures: an Empirical Study for Turkey | Oflac, Bengu Sevil |
2010 | Consumers' Paradoxical Interpretations of Prestige and Luxury | Ati̇k, Deniz ; Oflac, Bengu Sevil |
2016 | Customer Evaluations in Airlines Service Failure Situations: an Attributional Approach | Dobrucalı, Birce |
2019 | Customer Service Failure Evaluations in Diverse Airlines Business Models | Dobrucali, Birce ; Oflac, Bengu |
2013 | Çoklu Ünlü Kullanılan Reklamlarda Cinsiyetin Rolü: Tüketicilerin Reklama, Markaya Karşı Tutumları ve Satın Alma Eğilimleri | Hüseyinoğlu, Işık Özge Yumurtacı ; Oflaç, Bengü ; Tuğrul Örten, Tuğba |
2018 | The Doer Effect of Failure and Recovery in Multi-Agent Cases: Service Supply Chain Perspective | Yildirim, Cansu ; Oflac, Bengu Sevil ; Yurt, Oznur |
2023 | Dynamics of Conflicts in Multi-Actor Logistics Service Networks | Özcan, Seda |
2022 | The Effect of Changing Work Environment on Work-Life Balance and Well-Being of Female Employees During The Covid-19 Pandemic | Uçel, Ela Burcu ; Dalkilic, Olca Surgevil; Ertekin, Zeynep ; Oflac, Bengu Sevil |
2021 | Examining the Impact of Locus and Justice Perception on B2b Service Recovery | Oflac, Bengu Sevil ; Sullivan, Ursula Y.; Aslan, Zeynep Kaya |
2024 | Exploring Extreme Disruptions and Resilience Capabilities in Fashion Supply Chains | Şerbetci̇oğlu Hıçkıran, Cemre |
2009 | Exploring the Influence of Consumer Culture on Prestige-Seeking Consumption: a Three-Generation Perspective | Orten, Tugba; Oflac, Bengu Sevil ; Uçel, Ela Burcu |
2020 | Fashion Consumption During Economic Crisis: Emerging Practices and Feelings of Consumers | Ertekin, Zeynep ; Oflac, Bengu Sevil ; Serbetcioglu, Cemre |
2015 | GENÇ TÜKETİCİLERİN ALGILANAN ÇEVRESEL BİLGİ DÜZEYLERİ VE EKO-ETİKETLİ ÜRÜNLERE KARŞI YAKLAŞIMLARI ÜZERİNE BİR ÇALIŞMA | Oflaç, Bengü ; Göçer, Aysu |
2010 | Improving Social Welfare Chain Using Optimal Planning Model | Adivar, Burcu ; Atan, Tarik; Oflaç, Bengü ; Orten, Tugba |
2016 | International and Intermodal Transportation Problems Between Europe and Turkey: Evidence From the Logistics Companies in Turkey | Uyguç, Balca Berfin |
2018 | Investigating B2b Recovery Justice and Failure Attribution Effects in Retail Context: an Analysis for Horeca Customers | Kaya, Zeynep |
2021 | Investigating Green Supply Chain Practices in the Packaging Industry | Lekesiztürk, Derya |