Browsing by Author Oflaç, Bengü

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Issue DateTitleAuthor(s)
2012An Attribution Approach To Consumer Evaluations in Logistics Customer Service Failure SituationsOflaç, Bengü ; Sullivan, Ursula Y.; Baltacioglu, Tuncdan
2011An Attributional Approach for Consumer Evaluations in Logistics Customer Service Failure SituationsOflaç, Bengü 
2013A Case Study on Sustainable Business Models: the Association of Seferihisar Tangerine ProducersYumurtacı Hüseyinoğlu, Işık Özge ; Tugrul, Tugba Orten ; Oflac, Bengu Sevil 
2016Consumer Response To Recovery Efforts for Online Product Failures: an Empirical Study for TurkeyOflac, Bengu Sevil 
2010Consumers' Paradoxical Interpretations of Prestige and LuxuryAti̇k, Deniz ; Oflac, Bengu Sevil 
2016Customer Evaluations in Airlines Service Failure Situations: an Attributional ApproachDobrucalı, Birce 
2019Customer Service Failure Evaluations in Diverse Airlines Business ModelsDobrucali, Birce ; Oflac, Bengu 
2013Çoklu Ünlü Kullanılan Reklamlarda Cinsiyetin Rolü: Tüketicilerin Reklama, Markaya Karşı Tutumları ve Satın Alma EğilimleriHüseyinoğlu, Işık Özge Yumurtacı ; Oflaç, Bengü ; Tuğrul Örten, Tuğba
2018The Doer Effect of Failure and Recovery in Multi-Agent Cases: Service Supply Chain PerspectiveYildirim, Cansu ; Oflac, Bengu Sevil ; Yurt, Oznur 
2023Dynamics of Conflicts in Multi-Actor Logistics Service NetworksÖzcan, Seda 
2022The Effect of Changing Work Environment on Work-Life Balance and Well-Being of Female Employees During The Covid-19 PandemicUçel, Ela Burcu ; Dalkilic, Olca Surgevil; Ertekin, Zeynep ; Oflac, Bengu Sevil 
2021Examining the Impact of Locus and Justice Perception on B2b Service RecoveryOflac, Bengu Sevil ; Sullivan, Ursula Y.; Aslan, Zeynep Kaya
2024Exploring Extreme Disruptions and Resilience Capabilities in Fashion Supply ChainsŞerbetci̇oğlu Hıçkıran, Cemre 
2009Exploring the Influence of Consumer Culture on Prestige-Seeking Consumption: a Three-Generation PerspectiveOrten, Tugba; Oflac, Bengu Sevil ; Uçel, Ela Burcu 
2020Fashion Consumption During Economic Crisis: Emerging Practices and Feelings of ConsumersErtekin, Zeynep ; Oflac, Bengu Sevil ; Serbetcioglu, Cemre 
2015GENÇ TÜKETİCİLERİN ALGILANAN ÇEVRESEL BİLGİ DÜZEYLERİ VE EKO-ETİKETLİ ÜRÜNLERE KARŞI YAKLAŞIMLARI ÜZERİNE BİR ÇALIŞMAOflaç, Bengü ; Göçer, Aysu 
2010Improving Social Welfare Chain Using Optimal Planning ModelAdivar, Burcu ; Atan, Tarik; Oflaç, Bengü ; Orten, Tugba
2016International and Intermodal Transportation Problems Between Europe and Turkey: Evidence From the Logistics Companies in TurkeyUyguç, Balca Berfin
2018Investigating B2b Recovery Justice and Failure Attribution Effects in Retail Context: an Analysis for Horeca CustomersKaya, Zeynep
2021Investigating Green Supply Chain Practices in the Packaging IndustryLekesiztürk, Derya