Showing results 1 to 20 of 32
next >
| Issue Date | Title | Author(s) |
| 2012 | An Attribution Approach to Consumer Evaluations in Logistics Customer Service Failure Situations | Oflaç, Bengü ; Sullivan, Ursula Y.; Baltacioglu, Tuncdan |
| 2011 | An attributional approach for consumer evaluations in logistics customer service failure situations | Oflaç, Bengü |
| 2013 | A Case Study on Sustainable Business Models: The Association of Seferihisar Tangerine Producers | Yumurtacı Hüseyinoğlu, Işık Özge ; Tugrul, Tugba Orten ; Oflac, Bengu Sevil |
| 2016 | Consumer Response to Recovery Efforts for Online Product Failures: An Empirical Study for Turkey | Oflac, Bengu Sevil |
| 2010 | Consumers' Paradoxical Interpretations of Prestige and Luxury | Ati̇k, Deniz ; Oflac, Bengu Sevil |
| 2016 | Customer evaluations in airlines service failure situations: An attributional approach | Dobrucalı, Birce |
| 2019 | Customer Service Failure Evaluations in Diverse Airlines Business Models | Dobrucali, Birce ; Oflac, Bengu |
| 2013 | Çoklu Ünlü Kullanılan Reklamlarda Cinsiyetin Rolü: Tüketicilerin Reklama, Markaya Karşı Tutumları ve Satın Alma Eğilimleri | Hüseyinoğlu, Işık Özge Yumurtacı ; Oflaç, Bengü ; Tuğrul Örten, Tuğba |
| 2018 | The doer effect of failure and recovery in multi-agent cases: service supply chain perspective | Yildirim, Cansu ; Oflac, Bengu Sevil ; Yurt, Oznur |
| 2022 | THE EFFECT OF CHANGING WORK ENVIRONMENT ON WORK-LIFE BALANCE AND WELL-BEING OF FEMALE EMPLOYEES DURING THE COVID-19 PANDEMIC | Uçel, Ela Burcu ; Dalkilic, Olca Surgevil; Ertekin, Zeynep ; Oflac, Bengu Sevil |
| 2021 | Examining the impact of locus and justice perception on B2B service recovery | Oflac, Bengu Sevil ; Sullivan, Ursula Y.; Aslan, Zeynep Kaya |
| 2009 | Exploring the Influence of Consumer Culture on Prestige-Seeking Consumption: A Three-Generation Perspective | Orten, Tugba; Oflac, Bengu Sevil ; Uçel, Ela Burcu |
| 2020 | Fashion consumption during economic crisis: Emerging practices and feelings of consumers | Ertekin, Zeynep ; Oflac, Bengu Sevil ; Serbetcioglu, Cemre |
| 2015 | GENÇ TÜKETİCİLERİN ALGILANAN ÇEVRESEL BİLGİ DÜZEYLERİ VE EKO-ETİKETLİ ÜRÜNLERE KARŞI YAKLAŞIMLARI ÜZERİNE BİR ÇALIŞMA | Oflaç, Bengü ; Göçer, Aysu |
| 2010 | Improving social welfare chain using optimal planning model | Adivar, Burcu ; Atan, Tarik; Oflaç, Bengü ; Orten, Tugba |
| 2016 | International and intermodal transportation problems between Europe and Turkey: Evidence from the logistics companies in Turkey | Uyguç, Balca Berfin |
| 2018 | Investigating b2b recovery justice and failure attribution effects in retail context: An analysis for HoReCa customers | Kaya, Zeynep |
| 2022 | Investigating sustainable packaging practices: a framework approach | Lekesizturk, Derya; Oflac, Bengu Sevil |
| 2023 | Investigating the conflicts in a multi-actor logistics incident | Özcan, Seda ; Aksaray, O. ; Oflaç, B.S. |
| 2017 | İNTERMODAL TAŞIMACILIK: TERCİH NEDENLERİ VE AVRUPA-TÜRKİYE ARASINDAKİ PROBLEMLER | Oflaç, Bengü ; Uyguç, Balca Berfin |
