Browsing by Author Oflaç, Bengü

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Issue DateTitleAuthor(s)
2012An Attribution Approach to Consumer Evaluations in Logistics Customer Service Failure SituationsOflaç, Bengü ; Sullivan, Ursula Y.; Baltacioglu, Tuncdan
2011An attributional approach for consumer evaluations in logistics customer service failure situationsOflaç, Bengü 
2013A Case Study on Sustainable Business Models: The Association of Seferihisar Tangerine ProducersYumurtacı Hüseyinoğlu, Işık Özge ; Tugrul, Tugba Orten; Oflac, Bengu Sevil 
2016Consumer Response to Recovery Efforts for Online Product Failures: An Empirical Study for TurkeyOflac, Bengu Sevil 
2010Consumers' Paradoxical Interpretations of Prestige and LuxuryAti̇k, Deniz ; Oflac, Bengu Sevil 
2016Customer evaluations in airlines service failure situations: An attributional approachDobrucalı, Birce 
2019Customer Service Failure Evaluations in Diverse Airlines Business ModelsDobrucali, Birce ; Oflac, Bengu 
2013Çoklu Ünlü Kullanılan Reklamlarda Cinsiyetin Rolü: Tüketicilerin Reklama, Markaya Karşı Tutumları ve Satın Alma EğilimleriHüseyinoğlu, Işık Özge Yumurtacı ; Oflaç, Bengü ; Tuğrul Örten, Tuğba
2018The doer effect of failure and recovery in multi-agent cases: service supply chain perspectiveYildirim, Cansu ; Oflac, Bengu Sevil ; Yurt, Oznur 
2022THE EFFECT OF CHANGING WORK ENVIRONMENT ON WORK-LIFE BALANCE AND WELL-BEING OF FEMALE EMPLOYEES DURING THE COVID-19 PANDEMICUçel, Ela Burcu ; Dalkilic, Olca Surgevil; Ertekin, Zeynep ; Oflac, Bengu Sevil 
2021Examining the impact of locus and justice perception on B2B service recoveryOflac, Bengu Sevil ; Sullivan, Ursula Y.; Aslan, Zeynep Kaya
2009Exploring the Influence of Consumer Culture on Prestige-Seeking Consumption: A Three-Generation PerspectiveOrten, Tugba; Oflac, Bengu Sevil ; Uçel, Ela Burcu 
2020Fashion consumption during economic crisis: Emerging practices and feelings of consumersErtekin, Zeynep ; Oflac, Bengu Sevil ; Serbetcioglu, Cemre 
2015GENÇ TÜKETİCİLERİN ALGILANAN ÇEVRESEL BİLGİ DÜZEYLERİ VE EKO-ETİKETLİ ÜRÜNLERE KARŞI YAKLAŞIMLARI ÜZERİNE BİR ÇALIŞMAOflaç, Bengü ; Göçer, Aysu 
2010Improving social welfare chain using optimal planning modelAdivar, Burcu ; Atan, Tarik; Oflaç, Bengü ; Orten, Tugba
2016International and intermodal transportation problems between Europe and Turkey: Evidence from the logistics companies in TurkeyUyguç, Balca Berfin
2018Investigating b2b recovery justice and failure attribution effects in retail context: An analysis for HoReCa customersKaya, Zeynep
2022Investigating sustainable packaging practices: a framework approachLekesizturk, Derya; Oflac, Bengu Sevil 
2023Investigating the conflicts in a multi-actor logistics incidentÖzcan, Seda ; Aksaray, O. ; Oflaç, B.S. 
2017İNTERMODAL TAŞIMACILIK: TERCİH NEDENLERİ VE AVRUPA-TÜRKİYE ARASINDAKİ PROBLEMLEROflaç, Bengü ; Uyguç, Balca Berfin