TR Dizin İndeksli Yayınlar Koleksiyonu / TR Dizin Indexed Publications Collection
Permanent URI for this collectionhttps://hdl.handle.net/20.500.14365/4
Browse
2 results
Search Results
Article Factors That Impact the Logistics Service Performance in Online Marketplaces(2019) Sorkun, Metehan FeridunThis study aims to reveal factors that impact the logistics service performance of sellers in online marketplaces. The convenience of onlineshopping is changing the shopping habits and steering consumers towards online channels. This situation compels retailing firms to be visible online. However, unlike big retailing firms, smaller firms (especially SMEs) find it very difficult to sell their products on their proprietary websites due to high marketing, technical, and marketing costs. For this reason, many of them choose to sell their products in online marketplaces, but price-based competition among sellers in these marketplaces increases the importance of logistics service performance for competitiveness. Therefore, there is a need to reveal factors that impact the sellers’ logistics service performance in online marketplaces. To this end, this study examines the sellers on a Turkish online shopping site GittiGidiyor, using a multi-group structural equational modelling. As a result of this examination, the factors found to affect logistics service performance are as follows: i) the number of different product categories offered by sellers, ii) selling items within particular product categories, iii) the 3PL company choice, iv) free shipping policy, v) the city from which products are shipped. These findings provide both theoretical and managerial insights. They not only enhance the understanding on the determinants of logistics service quality in an online marketplace context, but also provide guidance to e-tailers in elevating their logistics service performance in online marketplaces.Article Improving the Effectiveness of Solid Waste Treatment Plants Via Integrated System Approach: a Case Study on Manisa(2018) Sorkun, Metehan FeridunThis study investigates the ways of improving theeffectiveness of the recently constructed waste treatment plants inTurkey. Many municipalities have made large public investments onmodern solid waste treatment plants. These plants, designed toprocess hundred tons of waste per day, positively contribute to boththe environment and the economy. However, the inefficiencies inother waste management activities (e.g. waste collection,transportation) could limit these plants’ contributions, making it apriority to identify and remove the bottlenecks in the municipal solidwaste system. This study examines the municipal solid waste systemof Manisa, including the recently constructed Uzunburun Solid WasteTreatment Plant. Interviews with municipal public managers wereconducted to shed light on bottlenecks that could limit theeffectiveness of Uzunburun Plant. Then, integrated solid wastemanagement framework was used to reveal possible ways to removethese bottlenecks. According to results, socio-cultural issues are ofprime importance; however, the effects of actions addressing theseissues are only observable in the long-term. Nevertheless, the resultsshow that improvements can be made in a shorter-time periodthrough some technical, legal, and institutional steps.