Sorkun, Metehan Feridun

Profile Picture
Profile URL
https://hdl.handle.net/20.500.14365/7481
Name Variants
MF Sorkun
Sorkun, MF
Sorkun, M.F.
Sorkun MF
Sorkun, Metehan
Job Title
Email Address
metehan.sorkun@ieu.edu.tr
Main Affiliation
03.02. Business Administration
Status
Current Staff
Website
https://people.ieu.edu.tr/en/metehanferidunsorkun
ORCID ID
0000-0002-9699-4243
Scopus Author ID
57192677518
Turkish CoHE Profile ID
1980705C8D818055
Google Scholar ID
Ycui3j8AAAAJ
WoS Researcher ID
W-3127-2018
Files
Sorkun_photo.jpg (3.38 MB)

Sustainable Development Goals

NO POVERTY1
NO POVERTY
2
Research Products
ZERO HUNGER2
ZERO HUNGER
3
Research Products
GOOD HEALTH AND WELL-BEING3
GOOD HEALTH AND WELL-BEING
0
Research Products
QUALITY EDUCATION4
QUALITY EDUCATION
4
Research Products
GENDER EQUALITY5
GENDER EQUALITY
1
Research Products
CLEAN WATER AND SANITATION6
CLEAN WATER AND SANITATION
0
Research Products
AFFORDABLE AND CLEAN ENERGY7
AFFORDABLE AND CLEAN ENERGY
0
Research Products
DECENT WORK AND ECONOMIC GROWTH8
DECENT WORK AND ECONOMIC GROWTH
8
Research Products
INDUSTRY, INNOVATION AND INFRASTRUCTURE9
INDUSTRY, INNOVATION AND INFRASTRUCTURE
13
Research Products
REDUCED INEQUALITIES10
REDUCED INEQUALITIES
1
Research Products
SUSTAINABLE CITIES AND COMMUNITIES11
SUSTAINABLE CITIES AND COMMUNITIES
4
Research Products
RESPONSIBLE CONSUMPTION AND PRODUCTION12
RESPONSIBLE CONSUMPTION AND PRODUCTION
7
Research Products
CLIMATE ACTION13
CLIMATE ACTION
1
Research Products
LIFE BELOW WATER14
LIFE BELOW WATER
0
Research Products
LIFE ON LAND15
LIFE ON LAND
1
Research Products
PEACE, JUSTICE AND STRONG INSTITUTIONS16
PEACE, JUSTICE AND STRONG INSTITUTIONS
2
Research Products
PARTNERSHIPS FOR THE GOALS17
PARTNERSHIPS FOR THE GOALS
3
Research Products
Documents

21

Citations

333

h-index

9

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Documents

21

Citations

285

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Scholarly Output

28

Articles

19

Views / Downloads

40/117

Supervised MSc Theses

4

Supervised PhD Theses

0

WoS Citation Count

283

Scopus Citation Count

333

Patents

0

Projects

6

WoS Citations per Publication

10.11

Scopus Citations per Publication

11.89

Open Access Source

10

Supervised Theses

4

JournalCount
European Journal of Innovation Management2
Celal Bayar Üniversitesi Sosyal Bilimler Dergisi1
Contributions to Management Science1
Ege Academıc Revıew1
European Management Revıew1
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  • Thumbnail Image
    Master Thesis
    Software as a Service (saas) Lifetime Deals: Consumer Preferences and Purchase Intentions
    (İzmir Ekonomi Üniversitesi, 2023) İdin, Noyan Alperen; Sorkun, Metehan Feridun
    Özellikle rekabetçi SaaS pazarında olan çoğu girişim, henüz bir yılını doldurmadan finansal problemler nedeniyle kapanmaktadır. Bu noktada ömür boyu teklifler, yeni girişimlerin operasyonel maliyetlerini sürdürebilecek gelir elde etmesini, kullanıcı kitlesi elde etmesini ve rekabetçi konuma gelmesini sağlamaktadır. Öte yandan, ömür boyu teklifler tüketicilere fayda (hizmeti ömür boyu kullanmak) ve riskleriyle (tek seferde önden ödeme yapmak) beraber gelmektedir. Dolayısıyla kullanıcıların satın alma niyetlerini etkileyecek hizmet özelliklerini anlamak büyük önem taşımaktadır. Bu araştırma, ana SaaS ömür boyu özelliklerini (fiyat, insan desteği, iade seçeneği, düzenli özellik güncellemeleri) ve tüketiciye ilişkin değişkenleri (algılanan risk, güven, dijital yeterlilik, kullanım sıklığı ve dönemi) inceleyerek, SaaS ömür boyu anlaşmalar için tüketici satın alma niyetlerini etkileyen faktörleri anlamayı amaçlamaktadır. Bu araştırmada, odak grup çalışması, seçime dayalı konjoint analizi, hiyerarşik Bayesci model, doğrulayıcı faktör analizi (CFA) ve faktör skor regresyon yöntemi gibi çeşitli yöntemler kullanarak, 2195 katılımcıdan gelen yanıtlar analiz edilmiştir. Bulgular, tüm belirlenen önemli SaaS ömür boyu özelliklerinin tüketicilerin algıladığı faydayı anlamlı olarak etkilediğini göstermektedir. Ayrıca, kullanım dönemi sıklığı, algılanan güven ve dijital yeterlilik gibi tüketiciye ilişkin değişkenler de satın alma niyetini olumlu yönde etkilemektedir. Algılanan risk üzerinde fiyatın, kullanım sıklığı üzerinde özellik güncellemelerinin faydası gibi belirli düzenleyici etkiler gözlemlenmiştir. Bu araştırma, SaaS ömür boyu teklif kapsamındaki tüketici davranışlarını araştırarak teorik katkı sunmanın yanı sıra, yeni girişimlerin finansal zorlukları aşabilmek için ömür boyu teklifleri nasıl kullanabileceğine dair bir çerçeve sunmaktadır.
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    Book Part
    Citation - WoS: 3
    Citation - Scopus: 5
    The Effects of Companies' Reverse Logistics Motivations on Their Reverse Logistics Networks
    (Springer, 2018) Sorkun, Metehan Feridun; Onay, Meltem
    The aim of this paper is to show how the differences in the motivations of companies to implement reverse logistics affect their reverse logistics networks. Effective reverse logistics management facilitates the accomplishment of many goals for companies, such as reducing operational costs, increasing customer satisfaction, boosting brand value, and meeting the requirements of environmental regulations. However, the prominence of these motivations may vary according to sector. In some sectors, the strict government regulations in force may compel companies to implement reverse logistics, while in others, consumers may be highly conscious of the environmental-friendly production, encouraging companies to engage into reverse logistics activities. This situation calls for studies that analyse the differences in companies' motivations to implement reverse logistics, and explain in turn how these differences shape their reverse logistics networks. Hence, this study has adopted a multiple-case study analysing reverse logistics activities of four companies each representing one of the following sectors: textile, battery, building materials, and food. Such cross-sectoral analysis enables an examination of the reverse logistics network design according to different motivation factors. The results reveal that different RL motivations have an impact on three reverse logistics design issues: the collection of returns, the location to inspect returns, and forward/ backward integration on RL networks. This study explicates the theoretical and practical implications of these results as well.
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    Article
    Citation - WoS: 10
    Citation - Scopus: 12
    Service Modularity in E-Learning Programs: an Analysis From the Perceived Usefulness Perspective
    (Emerald Group Publishing Ltd, 2022) Sorkun, Metehan Feridun; Yurt, Oznur; Hsuan, Juliana
    Purpose This study investigates the effects of service modularity on the perceived usefulness (PU) of e-learning programs through the perceived ease of use (PEoU) and service customization. Design/methodology/approach Structural equation modeling was used to test four hypotheses with survey data from 517 undergraduates in Turkey. Findings Results show that service modularity affects the PU of e-learning programs through the PEoU. Service customization negatively moderates the effect of service modularity on the PEoU, but positively moderates the effect of the PEoU on the PU of e-learning programs. Practical implications This study offers insights that support the decisions of policymakers and higher education institutions on how to design appealing e-learning programs cost-effectively. Social implications This study reveals the determinants of the PU of e-learning, which could support the democratization of access to higher education in emerging countries where barriers to higher education are relatively greater than in developed countries. Originality/value The concept of service modularity is explored in the e-learning context from the students' perspective. This study shows that the standardized interfaces across course modules increase the PU of e-learning programs by improving the ease of use. It also shows, interestingly, that service customization, enabled by modularity, is not always appreciated by service consumers, because of the potential extra effort demanded in communicating their unique needs to service providers.
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    Article
    The Role of Waste Pickers in Individual Waste Separation Behavior
    (Academic Press Ltd- Elsevier Science Ltd, 2025) Sorkun, Metehan Feridun; Ozen, Sukru; Can, Seda
    This study examines the role of waste pickers in individual waste separation behavior. Given the environmental and economic importance of waste separation, this behavior has been extensively studied, but the influence of waste pickers-who perform waste separation as a livelihood, potentially substituting for the voluntary efforts expected from individuals-has been overlooked. Using stratified random sampling in I(center dot)zmir, Turkey, we collected data from 670 individuals to test our hypotheses via the factor score regression method. The results validated our hypothesis that individuals with positive attitudes toward waste pickers intend to help them by separating and providing recyclable materials. However, we could not validate our hypotheses that positive individual attitudes toward waste pickers decrease individuals' sense of responsibility for separating waste, which consequently weakens the impacts of commonly studied factors (e.g., personal attitude, subjective norm, and perceived behavioral control effectiveness) on individual waste separation behavior. Our post-analysis revealed that a positive attitude toward waste pickers leads to greater individual responsibility through the intention to help, which then weakens the effects of personal attitude and perceived behavioral control on waste separation intention and behavior. By considering the role of waste pickers, our study advances the understanding of individual waste separation behavior in contexts where informal recycling activities are prevalent. Our findings have important implications for policymakers seeking to optimize waste management systems by leveraging the contributions of waste pickers.
  • Thumbnail Image
    Book Part
    Citation - Scopus: 13
    Digitalization in Logistics Operations and Industry 4.0: Understanding the Linkages With Buzzwords
    (Springer, 2020) Sorkun, Metehan Feridun
    The new industrial revolution, Industry 4.0, requires digital transformation in all business operations including those of logistics. The digitalization in logistics operations, such as transportation, warehousing, inventory planning, sourcing, and return can provide firms high levels of flexibility and efficiency that are key to competitiveness in the era of Industry 4.0. In this regard, many buzzwords (technologies) are discussed in the discourses of Industry 4.0, emphasizing their key importance for the successful digitalization of logistics operations. However, the lack of clear understanding on these buzzwords and their interrelations is a barrier to firms’ determination of a clear road map for the digitalization process. For this reason, this study aims to initially introduce the Industry 4.0 enabling technologies (buzzwords), expected to be widely used in logistics operations in the immediate future, and then reveals the linkages between these technologies. To this end, this study applies the fuzzy-total interpretative structure modelling on the Industry 4.0 enabling technologies, which are big data analytics, internet of things, artificial intelligence, cloud technology, 3D printing, augmented reality, 5G connection, and autonomous vehicles. The results show that most Industry 4.0 enabling technologies are interdependent, but to different degrees. These results provide guidance on which technologies firms should primarily focus on to achieve digital transformation in logistics operations. © 2020, Springer Nature Switzerland AG.
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    Article
    Citation - WoS: 54
    Citation - Scopus: 62
    Omni-Channel Capability and Customer Satisfaction: Mediating Roles of Flexibility and Operational Logistics Service Quality
    (Emerald Group Publishing Ltd, 2020) Sorkun, Metehan Feridun; Yumurtaci Huseyinoglu, Isik Ozge; Boruhan, Gulmus
    Purpose This study aims to reveal how omni-channel capability leads to customer satisfaction by examining the mediating roles of flexibility and operational logistics service quality (LSQ). Design/methodology/approach Consumers who had previously shopped from any particular retailer's both online and physical stores were surveyed to collect data on research constructs. Structural equation modelling and bootstrapping were employed to test research hypotheses. Findings This study shows the double mediation of flexibility and operational LSQ in the effect of omni-channel capability on customer satisfaction. Despite this indirect effect, omni-channel capability does not directly affect customer satisfaction, implying the full mediations of flexibility and operational LSQ. However, these mediating effects could not be verified for certain types of retailers (e.g. electronic retailers). Originality/value By using the theoretical lens of capability-service quality-performance triad (C-SQ-P), this study shows how omni-channel capability and flexibility affect customer satisfaction through operational LSQ. Hence, an original finding is that developing omni-channel capability may not be sufficient for customer satisfaction and that it may need to be supported by flexibility and operational LSQ. It additionally reveals that the mediations of flexibility and operational LSQ hinge on the type of retailing industry examined. Thus, this study draws on the necessity of investigating the contingent roles of flexibility and operational LSQ in omni-channel retailing for customer satisfaction.
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    Article
    Citation - WoS: 16
    Citation - Scopus: 20
    The Impact of Product Variety on Lsq in E-Marketplaces
    (Emerald Group Publishing Ltd, 2019) Sorkun, Metehan Feridun
    Purpose The purpose of this paper is to reveal the impact of the e-tailers' product variety decisions on their logistics service quality (LSQ) in B2C e-marketplaces. Furthermore, it investigates the mediation of transaction intensity and the moderation of the perceived technical quality in this relationship. Design/methodology/approach The data were collected from one of Turkey's biggest e-marketplace firms, N11.com. Consumer evaluations and the e-tailers' product offers were used to operationalize research variables. Structural equation modeling was used to test the research hypotheses. Findings Product variety increases the sales of e-tailers but negatively affects their LSQ. This negative effect does not stem from the operational complexity resulting from increased sales; on the contrary, transaction intensity actually suppresses the negative effect of product variety on LSQ. This study additionally reveals that the perceived technical quality weakens the negative impact of product variety on LSQ. Originality/value The intense competition in e-marketplaces makes LSQ a key competitive factor, highlighting the importance of revealing its determinants. Although the negative effect of product variety on operational performance has been revealed in manufacturing and physical retailing environments, it has been under-investigated in online retailing. Drawing on a knowledge-based view, this study reveals how product variety decreases LSQ in the online context despite its unique features (i.e. temporal and spatial separation). Moreover, by demonstrating that the delivered product's instrumental performance affects the perceived LSQ, it reveals that technical quality and functional quality are not disjoint components in online purchases.
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    Article
    Citation - WoS: 26
    Citation - Scopus: 30
    Product and Organizational Modularity: a Contingent View of the Mirroring Hypothesis
    (Wiley Periodicals, Inc, 2017) Sorkun, Metehan Feridun; Furlan, Andrea
    This study aims to advance a contingent view of the mirroring hypothesis, focusing on the causal effect of product modularity on organizational modularity. It compares the group of papers ('orthodox) that confirms the mirroring hypothesis with the group of papers ('critique) that assumes a critical position. The citation network analysis performed on the 'critique' group searches for contingent factors that eaplain under which circumstances the mirroring hypothesis does not hold. Results show that the mirroring hypothesis is contingent on a set of six distinct, although interdependent, factors: (i) component technological change and diversity; (ii) innovativeness of Product architecture,. (iii) complexity of product architecture; (iv) capability dispersion along the supply network; (v) rivalry among leading firms & among suppliers; and (vi) logistics costs. This study discusses each contingent factor in turn, highlighting theories or approaches that ought to be used in conjunction (not in contrast) with the modularity theory to explain the boundaries of firms and industries. A contingent view (tithe mirroring hypothesis reconciles the two opposite views on the mirroring hypothesis, enhances its ramifications into the theory of the firm, and gives insights to practitioners.
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    Article
    Factors That Impact the Logistics Service Performance in Online Marketplaces
    (2019) Sorkun, Metehan Feridun
    This study aims to reveal factors that impact the logistics service performance of sellers in online marketplaces. The convenience of onlineshopping is changing the shopping habits and steering consumers towards online channels. This situation compels retailing firms to be visible online. However, unlike big retailing firms, smaller firms (especially SMEs) find it very difficult to sell their products on their proprietary websites due to high marketing, technical, and marketing costs. For this reason, many of them choose to sell their products in online marketplaces, but price-based competition among sellers in these marketplaces increases the importance of logistics service performance for competitiveness. Therefore, there is a need to reveal factors that impact the sellers’ logistics service performance in online marketplaces. To this end, this study examines the sellers on a Turkish online shopping site GittiGidiyor, using a multi-group structural equational modelling. As a result of this examination, the factors found to affect logistics service performance are as follows: i) the number of different product categories offered by sellers, ii) selling items within particular product categories, iii) the 3PL company choice, iv) free shipping policy, v) the city from which products are shipped. These findings provide both theoretical and managerial insights. They not only enhance the understanding on the determinants of logistics service quality in an online marketplace context, but also provide guidance to e-tailers in elevating their logistics service performance in online marketplaces.
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    Article
    Citation - WoS: 78
    Citation - Scopus: 86
    How Do Social Norms Influence Recycling Behavior in a Collectivistic Society? a Case Study From Turkey
    (Pergamon-Elsevier Science Ltd, 2018) Sorkun, Metehan Feridun
    This study investigates how social norms influence the household recycling behavior in collectivistic societies. High household participation rate is essential to accomplish the economic and environmental goals of recycling programs. To this end, the determinants of recycling behavior have long been studied, and social norms have been indicated as the strong predictor of recycling behavior. However, there is a need for a more in-depth examination to understand how social norms function in activating recycling behavior in different contexts. Hence, this study develops a model that disentangles the influence of social norms (i.e. informational and normal influences) on recycling behavior in a collectivistic social context. Using data collected from the households of the case-study area (Seferihisar, Turkey), the research hypotheses were tested via structural equation modelling. The findings confirm the influence of social norms on household recycling behavior, but this influence was found to occur not through internalization process. The causal chain effect triggered by social norms (i.e. internalization process) maintains its influence until the task knowledge necessary for recycling is obtained; however, this process does not end with actual recycling behavior. Rather, the results show that the perceived convenience mediates the influence of social norms on recycling behavior. In addition, the perceived convenience mediates the effects of physical constraints on recycling behavior. As well as revealing valuable theoretical implications, these results also provide managerial guidance in devising social norms to increase the household participation into recycling programs. (C) 2018 Elsevier Ltd. All rights reserved.