I Love To Hate You: Loyalty for Disliked Brands and the Role of Nostalgia

dc.contributor.author Demirbağ Kaplan, Melike
dc.contributor.author Yildirim, Cansu
dc.contributor.author Gulden, Selin
dc.contributor.author Aktan, Damla
dc.date.accessioned 2023-06-16T14:18:40Z
dc.date.available 2023-06-16T14:18:40Z
dc.date.issued 2015
dc.description.abstract Brand loyalty has been a popular research area for the previous decades, and concepts such as satisfaction, trust, repurchase behavior and positive brand image have been associated with brand loyalty as antecedents of the concept. This study investigates how much satisfaction actively is required for the development of brand loyalty, focusing on the cases in which loyalty is retained in spite of being disliked. This qualitative study employs 14 semi-structured interviews and for the first time in the literature reveals that nostalgia may play an important role in maintaining an otherwise failed brand relationship, among other factors previously noted. en_US
dc.identifier.doi 10.1057/bm.2015.10
dc.identifier.issn 1350-231X
dc.identifier.issn 1479-1803
dc.identifier.scopus 2-s2.0-84930065630
dc.identifier.uri https://doi.org/10.1057/bm.2015.10
dc.identifier.uri https://hdl.handle.net/20.500.14365/1528
dc.language.iso en en_US
dc.publisher Palgrave Macmillan Ltd en_US
dc.relation.ispartof Journal of Brand Management en_US
dc.rights info:eu-repo/semantics/closedAccess en_US
dc.subject brand loyalty en_US
dc.subject brand dislike en_US
dc.subject brand avoidance en_US
dc.subject nostalgia en_US
dc.subject brand relationship en_US
dc.subject Anti-Consumption en_US
dc.subject Consumers en_US
dc.subject Satisfaction en_US
dc.subject Attitudes en_US
dc.subject Consequences en_US
dc.subject Possessions en_US
dc.subject Connection en_US
dc.subject Purchases en_US
dc.subject Emotions en_US
dc.subject Identity en_US
dc.title I Love To Hate You: Loyalty for Disliked Brands and the Role of Nostalgia en_US
dc.type Article en_US
dspace.entity.type Publication
gdc.author.id Gulden, Selin/0000-0002-9985-4959
gdc.author.id YILDIRIM, Cansu/0000-0003-1061-9854
gdc.author.scopusid 35726793200
gdc.author.scopusid 57209060344
gdc.author.scopusid 56660561600
gdc.author.scopusid 57504415900
gdc.author.wosid YILDIRIM, CANSU/HJG-5501-2022
gdc.author.wosid YILDIRIM, Cansu/HJP-9779-2023
gdc.author.wosid Gulden, Selin/AAF-3752-2019
gdc.author.wosid YILDIRIM, Cansu/S-6831-2019
gdc.bip.impulseclass C5
gdc.bip.influenceclass C4
gdc.bip.popularityclass C4
gdc.coar.access metadata only access
gdc.coar.type text::journal::journal article
gdc.collaboration.industrial false
gdc.description.department İzmir Ekonomi Üniversitesi en_US
gdc.description.departmenttemp [Demirbag-Kaplan, Melike; Yildirim, Cansu; Aktan, Damla] Izmir Univ Econ, Mkt, TR-35330 Izmir, Balcova, Turkey; [Gulden, Selin] Istanbul Tech Univ, Ind Prod Design, Istanbul, Turkey en_US
gdc.description.endpage 153 en_US
gdc.description.issue 2 en_US
gdc.description.publicationcategory Makale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı en_US
gdc.description.scopusquality Q1
gdc.description.startpage 136 en_US
gdc.description.volume 22 en_US
gdc.description.wosquality Q2
gdc.identifier.openalex W249391359
gdc.identifier.wos WOS:000365627800003
gdc.index.type WoS
gdc.index.type Scopus
gdc.oaire.diamondjournal false
gdc.oaire.impulse 2.0
gdc.oaire.influence 3.3254794E-9
gdc.oaire.isgreen false
gdc.oaire.popularity 2.3740212E-8
gdc.oaire.publicfunded false
gdc.oaire.sciencefields 0502 economics and business
gdc.oaire.sciencefields 05 social sciences
gdc.openalex.collaboration National
gdc.openalex.fwci 2.3481
gdc.openalex.normalizedpercentile 0.9
gdc.openalex.toppercent TOP 10%
gdc.opencitations.count 34
gdc.plumx.crossrefcites 8
gdc.plumx.mendeley 139
gdc.plumx.scopuscites 41
gdc.scopus.citedcount 41
gdc.virtual.author Gülden, Selin
gdc.virtual.author Aktan, Damla
gdc.virtual.author Demirbağ Kaplan, Melike
gdc.virtual.author Yildirim, Cansu
gdc.wos.citedcount 31
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