Measuring and Monitoring Software Maintenance Services: an Industrial Experience
| dc.contributor.author | Kurtel, Kaan | |
| dc.date.accessioned | 2023-06-16T14:25:29Z | |
| dc.date.available | 2023-06-16T14:25:29Z | |
| dc.date.issued | 2013 | |
| dc.description | Joint Conference of the 23rd International Workshop on Software Measurement and the 8th International Conference on Software Process and Product Measurement (IWSM-MENSURA) -- OCT 23-26, 2013 -- Middle E Tech Univ, Ankara, TURKEY | en_US |
| dc.description.abstract | The objective of this paper is to present a software maintenance measurement planning, performance and evaluation process based on our successful practice during the implementation of a measurement process in a leading custom software development company in Turkey. Specifically, this study focuses on the software maintenance measurement practices using the existing ISO/IEC standards, such as ISO/IEC 9126, ISO/IEC 14598 and ISO/IEC 15939, and involves the development of software that combines the theoretical aspects of these standards with the realities of software maintenance process while developing a software application. This research addresses the issues of measuring software maintenance service quality and generating a common standard for similar systems by introducing the concept of improved maintenance monitoring. | en_US |
| dc.description.sponsorship | METU,INNOVA,IBM | en_US |
| dc.identifier.doi | 10.1109/IWSM-Mensura.2013.43 | |
| dc.identifier.isbn | 978-0-7695-5078-7 | |
| dc.identifier.scopus | 2-s2.0-84893529213 | |
| dc.identifier.uri | https://doi.org/10.1109/IWSM-Mensura.2013.43 | |
| dc.identifier.uri | https://hdl.handle.net/20.500.14365/1961 | |
| dc.language.iso | en | en_US |
| dc.publisher | IEEE | en_US |
| dc.relation.ispartof | 2013 Joınt Conference of the 23Rd Internatıonal Workshop on Software Measurement And the 2013 Eıghth Internatıonal Conference on Software Process And Product Measurement (Iwsm-Mensura) | en_US |
| dc.rights | info:eu-repo/semantics/closedAccess | en_US |
| dc.subject | software measurement | en_US |
| dc.subject | software maintenance | en_US |
| dc.subject | ISO-based models | en_US |
| dc.title | Measuring and Monitoring Software Maintenance Services: an Industrial Experience | en_US |
| dc.type | Conference Object | en_US |
| dspace.entity.type | Publication | |
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| gdc.description.department | İzmir Ekonomi Üniversitesi | en_US |
| gdc.description.departmenttemp | Izmir Univ Econ, Dept Software Engn, Izmir, Turkey | en_US |
| gdc.description.endpage | 252 | en_US |
| gdc.description.publicationcategory | Konferans Öğesi - Uluslararası - Kurum Öğretim Elemanı | en_US |
| gdc.description.scopusquality | N/A | |
| gdc.description.startpage | 247 | en_US |
| gdc.description.wosquality | N/A | |
| gdc.identifier.openalex | W1988927134 | |
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| gdc.oaire.sciencefields | 0102 computer and information sciences | |
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| gdc.virtual.author | Kurtel, Kaan | |
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